Refund policy
Return Policy - As all of our products are designs created to your specific request, we have a no refund policy on all custom products.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Contact - tim@preciouspetdesigns.com
Again since our products are custom designs, we do not allow refunds for returned items. If you were charged incorrectly, we are happy to make adjustments. Contact - tim@preciouspetdesigns.com